Privacy Policy

Last Updated: October 14, 2025

1. Introduction

Perfect Events ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or marketing communications
  • Communicate with us via email, phone, or WhatsApp
  • Engage with our social media pages

This information may include:

  • Name and contact information (email address, phone number)
  • Event details and preferences
  • Budget information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and website navigation

3. Meta Pixel and Third-Party Tracking Technologies

3.1 Meta Pixel (Facebook Pixel)

Our website uses the Meta Pixel (Facebook Pixel ID: 752192693921476), a tracking technology provided by Meta Platforms, Inc. The Meta Pixel allows us and Meta to:

  • Track conversions: Measure the effectiveness of our advertising by understanding the actions people take on our website
  • Build audiences: Create custom audiences for targeted advertising on Facebook and Instagram
  • Optimize ads: Improve ad delivery to people who are most likely to be interested in our services
  • Remarket to visitors: Show relevant ads to people who have previously visited our website

3.2 Information Collected by Meta Pixel

The Meta Pixel collects the following types of information:

  • Event Data: Information about your interactions with our website, such as pages visited, buttons clicked, forms submitted, and other actions
  • Device and Browser Information: Your IP address, browser type, operating system, device identifiers, and screen resolution
  • Cookie Data: Information stored in cookies and similar technologies placed on your device
  • URL Information: The web pages you visit on our site and the referring URL

3.3 How Meta Uses This Information

Meta uses the information collected through the Meta Pixel to:

  • Provide measurement, analytics, and reporting services to us
  • Improve and optimize ad delivery on Facebook, Instagram, and other Meta platforms
  • Show you personalized ads based on your interests and browsing behavior
  • Enhance the security and integrity of Meta's services

Meta's use of your information is also governed by Meta's Privacy Policy and the Meta Business Tools Terms. For more information, please visit:

3.4 Cookies and Similar Technologies

We and our third-party partners (including Meta) use cookies, web beacons, pixels, and other storage technologies to collect information about your use of our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your user experience
  • Deliver relevant advertising
  • Measure the effectiveness of our marketing campaigns

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To process event bookings and deliver our services
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To deliver targeted advertising on Meta platforms and other websites
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery)
  • Meta Platforms, Inc.: Through the Meta Pixel as described in Section 3
  • Business Partners: Vendors and suppliers who help us deliver events and services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

6. Your Privacy Rights and Choices

6.1 Opt-Out of Targeted Advertising

You have the right to opt out of interest-based advertising. You can control how Meta uses your information for advertising by:

6.2 Cookie Controls

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block all cookies or specific cookies
  • Receive notifications when cookies are set

Please note that blocking cookies may affect your ability to use certain features of our website.

6.3 Additional Rights

Depending on your location, you may have additional rights, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your information to another service
  • Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us using the information in Section 10.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Event data collected through the Meta Pixel may be retained by Meta for up to two years as described in the Meta Business Tools Terms.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Perfect Events

Email: autonomy.owner@gmail.com

Phone: 0797339451

Address: Ben Aknoun, Algeria

11. Politique de Remboursement (Refund Policy)

11.1 Conditions Generales de Paiement

Les paiements effectues via SATIM pour nos services de creation de sites web sont traites de maniere securisee. En effectuant un paiement, vous acceptez les conditions suivantes:

11.2 Politique de Remboursement

  • Annulation avant le debut du projet: Remboursement integral possible dans les 48h suivant le paiement si le projet n'a pas encore commence.
  • Annulation apres le debut du projet: Remboursement partiel calcule en fonction du travail deja effectue.
  • Projet termine: Aucun remboursement n'est possible une fois le projet livre et accepte par le client.
  • Problemes techniques de paiement: En cas de double paiement ou d'erreur technique, contactez-nous immediatement pour un remboursement complet du montant en trop.

11.3 Delais de Remboursement

Les remboursements approuves seront traites dans un delai de 7 a 14 jours ouvrables. Le delai peut varier selon votre banque et le mode de paiement utilise.

11.4 Comment Demander un Remboursement

Pour demander un remboursement, veuillez nous contacter:

  • Par email: autonomy.owner@gmail.com
  • Par telephone/WhatsApp: +213 797 339 451
  • En fournissant votre ID de facture et la raison de la demande

11.5 Litiges de Paiement

En cas de probleme avec votre paiement SATIM, vous pouvez:

  • Contacter le service client SATIM au numero vert: 3020
  • Nous contacter directement pour assistance
  • Contacter votre banque pour signaler un probleme de transaction

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our website and services, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

14. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

  • Consent: Where you have given consent for specific processing activities
  • Contract Performance: Where processing is necessary to fulfill our contract with you
  • Legal Obligation: Where processing is necessary to comply with legal requirements
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and marketing, provided these interests do not override your rights and freedoms

Your Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein, including the use of Meta Pixel and other tracking technologies for analytics and advertising purposes.